Power Dynamics · Legal
Data deletion
You can ask us at any time to delete the personal data we hold about you, including data received through our WhatsApp Business account and our Facebook and Instagram pages.
Last updated: October 31, 2026.
What data we may hold
Depending on how you contacted us, we may hold:
- WhatsApp Business: your phone number, profile name, the messages, photos, documents and voice notes you sent us, and the date of each conversation.
- Facebook and Instagram: your public profile name, your platform ID and the messages or comments you left us.
- Website and tools: data you typed into forms, calculators, the store or the client area (name, email, phone, company, technical project data).
- Courses: your enrollment data and progress.
How to request deletion
Use whichever channel you prefer:
- By email: write to proyectos@powerdynamics.ec with the subject “Data deletion request”. Include your name and the phone number, email or Facebook/Instagram account you used to contact us.
- By WhatsApp: send “Delete my data” to +593 99 438 0847 from the same number you used to contact us.
If your request comes from a different channel, we may ask for one more detail to confirm it is you. We will never ask for passwords or bank details.
Response time
- We confirm receipt within 2 business days.
- We complete the deletion and let you know through the same channel within 15 days, as required by Ecuador’s Personal Data Protection Law.
- When done, we send you a confirmation code you can use to check the status of your request.
What is deleted
- WhatsApp Business conversations and the files you sent.
- Your contact in our address book and in broadcast or sales follow-up lists.
- Messages received through Facebook and Instagram that are under our control.
- Data from forms, calculators, the store, courses and your client-area access.
What we may keep
We only keep what the law requires, and only for as long as it requires:
- Invoices, contracts and receipts required by tax and commercial regulations.
- A minimal record of your request (date, channel and confirmation code) to show we handled it.
Messages stored on your own phone or account cannot be deleted by us: you can delete them from your app.
Remove access from Facebook
If you interacted with one of our apps through Facebook, you can also remove its access:
- Open Facebook and go to Settings & privacy → Settings.
- Open Apps and websites.
- Find Power Dynamics and tap Remove.
This stops the app’s access; to have us delete the data we already received, also send us the request by email or WhatsApp.
Contact
POWERDYNAMICS S.A.S. · RUC 0993403392001 · Guayaquil, Ecuador
Email: proyectos@powerdynamics.ec · WhatsApp: +593 99 438 0847
More details in our Data protection policy (in Spanish).